Return Policy

Thank you for purchasing a Lotus Wheel! We designed this product to ease back and neck tension. If you are not entirely satisfied with your purchase, we're here to help.

Returns

Send us an email asking for a refund within 60 days of your purchase date. We will send you the address to return the products to for a full refund.

Refunds

Once we receive your item, we will notify you and provide you with a full refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item.

Contact Us

If you have any questions on how to return your item to us, contact us at:
Email: contact@lotuswheel.co.nz
Phone: 0273150745

Exchanges

If you wish to exchange an item for a different size, please contact us to arrange the exchange.